Wordlock Store

WordLock Inc.
HBC Home and Hardware
324A Half Acre Rd
Cranbury, NJ 08512

Customer Service
(800) 523-1268
Monday-Friday
8:00AM - 5:00PM ET
Customer Service
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CALL:
(800) 523-1268
Monday-Friday
8:00am – 5:00pm ET
WRITE:
WordLock
HBC Home & Hardware Products
324A Half Acre Rd
Cranbury, NJ 08512





Wordlock Instructions

Download Instruction PDFs that match your WordLock product.


  • sports lock
  • sports lock
  • padlock
  • padlock
  • luggage lock
  • mini cable lock
  • bike lock
  • cable lock
  • brass sports lock
  • brass lock
  • utility lock
  • discus lock
For WordLock product-specific concerns, please visit our Frequently Asked Questions section for answers to common product issues and questions.

For additional assistance, submit questions using the form below.
 
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Wordlock warrants that the lock will remain operational during normal use for as long as you own the lock. This warranty does not include inability to open the lock as a result of your loss of the combination. If your lock fails, please return it to the address on this support website, for a replacement lock. Except as set forth herein, Wordlock provides no other warranties, express or implied, including but not limited to the warranties of merchantability, noninfringement or fitness for a particular purpose. WORDLOCK SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM LOCK FAILURE OR DEFECTS. Some states do not allow the exclusion of incidental or consequential damages, so the preceding exclusion may not apply to you.



RETURNS


In the event you are not satisfied with a WordLock product and wish to return it, please return to your point of purchase retailer. For any warranty issues, please mail to the below address.

IMPORTANT: For your protection, we recommend that when shipping products back to us you use a recorded delivery service -- a service that provides a tracking number (i.e. UPS, DHL, FedEx). Except in instances where the item delivered was in error or was faulty or damaged, the customer is responsible for the expense of returning the goods to us. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS. Additionally, we cannot provide credit for packages lost during return shipment if proof of delivery is unavailable.

WordLock Inc.
c/o Returns

HBC Home and Hardware
324A Half Acre Rd
Cranbury, NJ 08512




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